Live Operations Tickets
Prioritised by SLA urgency. Green is calm, amber needs attention, red means breached.
Service History
Resolved, timed-out and archived service activity.
Loading venue access...
Proximate Venue Admin Pro
Good Evening, Venue Partner
Your venue is live. Track guest flow, service speed, reservations and marketing activity without exposing individual customer location.
Live venue intelligence
94
Venue Health
Excellent guest flow, strong SLA performance, and healthy activity.
AI Manager
The venue is performing well right now.
Traffic, service requests and table activity are being interpreted into simple manager actions.
Recommendation: Keep service response under your SLA target and push a live promo during peak activity.
Live Guests
0
0 active tables
QR Scans Today
0
Table discovery
No previous data
Today's Visits
0
0 new customers
No previous data
Estimated Spend
~R0
Based on venue average spend
Confidence: demo estimate
Pending Requests
0
Needs staff attention
No previous data
Reservations Today
0
0 confirmed
No previous data
Avg Response
--
First staff action
No previous data
Service Rating
--
QR feedback score
No previous data
Anonymous Guest Flow
Privacy safeQR scans0
Check-ins / visits0
Menu / table engagement0
Service requests0
Bill / completed requests0
Peak time--
Location-safe by design
Venues see anonymous operational events and aggregated guest flow, not individual live location or personal movement history.
Live Activity
Now
Privacy-safe Customer Intelligence
Customer Insights
Understand check-ins, repeat visits, rewards potential and venue engagement without exposing names, live location, routes, or individual movement history.
Location safe
Check-ins
0
Anonymous venue visits
Returning Customers
--
Logged-in repeat visit signal
Average Stay
--
Based on session duration
Visit Conversion
--
QR scans to check-ins
Customer Conversion Funnel
Intentional venue events only. No individual tracking.
1
QR scansGuests discover the venue or table session.
02
Check-ins / visitsGuests intentionally enter or start a venue session.
03
Menu engagementMenu, table or venue-card interactions.
04
Service requestsWaiter, bill, assistance and table actions.
05
Completed visitsFinished sessions, handled requests or completed service actions.
0Returning Customer & Rewards Signals
Useful signals for managers and future loyalty campaigns, without compromising privacy.
100% location-safe promise
Venues never see a customer's live map location, route, or personal movement trail. Returning customer rewards require a logged-in Proximate account; anonymous QR scans remain anonymous.
Venue OS Settings
Configure how this venue appears, operates and rewards customers.
Keep the sales demo focused: profile, SLA, average spend and loyalty rules are all managed from one place.
Current Plan
Pro - R999/mo
Executive dashboard, customer insights, SLA intelligence and rewards-ready check-ins.
Venue Profile
Public venue card, map icon, contact details, menu and cover image.
Bookings Desk
Reservations
Manage upcoming guests, approve or decline requests, message customers, and keep the front-of-house team ready before the rush starts.
Booking flow
Pending0Awaiting confirmation
Confirmed0Booked guests
Today's Guests0Expected covers
Conversion--Confirmed vs requests
Reservation Requests
Confirm, decline or message guests without leaving the operating view.
0 pending
Live Operations Centre
LIVE FLOOR
Control the floor in real time.
Privacy-safe service intelligence for managers: table requests, SLA health, QR sessions and operational history in one command centre.
Today's SLA
--
Target active
Active Requests
0
0 breached
Active Tables
0
QR sessions
Avg Response
--
First staff action
Team Management
Staff live
Know who is on shift, who is overloaded, and who creates the best guest experience.
Track waiter check-in, knock-off, table assignments, response speed and service ratings. This becomes the foundation for staff coaching and premium customer experience.
Staff Online0Checked in now
On Break0Temporarily unavailable
Avg Response--Across active waiters
Attendance--Clock-in coverage
Live Team
Staff onboarding, clock-in status, table activity and attendance history for this venue.
Your Shift
Not clocked in
Clock in when your shift starts.
Growth Engine
Marketing
Publish venue specials, events and loyalty campaigns, then show owners how campaigns drive QR scans, check-ins, repeat visits and rewards engagement.
Campaigns live
Active Campaigns0Live promos and events
Estimated Reach0Nearby discovery signal
Venue Visits0Check-ins influenced by activity
Reward Potential0Returning-customer opportunity
Create Campaign
Publish a promo, event, daily special or loyalty hook to the venue card and Proximate network.
Campaign Performance
Demo-ready performance view. Exact redemption tracking can be connected after the presentation.
Proximate Rewards
Turn returning QR check-ins into loyalty moments.
3
Third visit rewardExample: free coffee, dessert or welcome drink.
Ready5
Fifth visit rewardExample: 10% discount or VIP table priority.
Pro10
VIP milestoneIdentify loyal customers when they check in again.
ProAI Marketing Notes
Use customer behaviour to decide what to push and when.
Analytics
Venue intelligence over time
Track the patterns that matter: guest activity, service quality, reservations, QR engagement and ratings. This is the long-term proof that the venue is improving.
Trends
Venue Health--Weighted performance score
Guest Activity--QR + check-in signal
Service Quality--SLA and responses
Review Score--QR feedback rating
7-Day Activity Trend
Demo-ready trend view using current venue signals. Connect historical rollups for exact branch reporting.
AI Analytics Notes
Plain-language interpretation for managers and head office.
Performance Breakdown
Where the venue is strong and where management should focus.
Operational Metrics
Preserved from the original SLA and QR metrics layer.